FAQ

Why Should I Choose TINGLEY TROPICALS?

Our products are of top-of-the-line quality with the prices being much more affordable when compared to the competitor brands. We at TINGLEY TROPICALS aim to develop innovative products that are well-crafted to satisfy our customers.

When Will I Get My Product After I Place an Order?

We deliver through our courier partners. Typically, it takes 1-3 working days for the order to be delivered. However, deliveries can be delayed due to nationwide pandemic instigations or national holidays.

What If I Have Feedback Regarding TINGLEY TROPICALS Products? Where Should I Contact?

You can contact our helpline directly at +44 11 3253 8088 or write an email to us at Contact@tingleytropicals.com. All orders dispatched from TINGLEY TROPICALS are covered under our 30-day return and exchange policy. If you're facing any issues, you can avail of this policy and contact us directly using the details mentioned above.

What Are Your Support Timings?

Our support team is available from 10 AM till 6 PM, Monday to Saturday. You can still drop your queries during off-hours, and we'll get back to you once we're in the office.